Gilles Crofils

Gilles Crofils

Hands-On Chief Technology Officer

Based in Western Europe, I'm a tech enthusiast with a track record of successfully leading digital projects for both local and global companies.1974 Birth.
1984 Delved into coding.
1999 Failed my First Startup in Science Popularization.
2010 Co-founded an IT Services Company in Paris/Beijing.
2017 Led a Transformation Plan for SwitchUp in Berlin.
April. 2025 Eager to Build the Next Milestone Together with You.

Augmented reality reshaping retail for a greener future

Abstract:

The article discusses the transformative role of Augmented Reality (AR) in retail, emphasizing its potential to promote sustainability by reducing waste. AR enhances shopping experiences through virtual try-ons and product visualizations, minimizing the need for physical samples and thereby cutting down on unsold stock ending up in landfills. It also facilitates better inventory management by predicting consumer preferences, thus reducing overproduction. AR empowers consumers with insights into product sourcing and environmental impact, fostering informed and eco-conscious choices that align with their values. This technology supports transparent supply chains, building trust and loyalty with ethical brands. In-store AR applications replace printed materials with dynamic digital displays, cutting paper waste and enhancing customer engagement. Virtual pop-up stores, as exemplified by IKEA, offer immersive experiences without the carbon footprint of physical setups. Despite challenges like technology costs, AR's integration into retail demonstrates measurable outcomes in sustainability, with case studies from companies like IKEA and Gucci showing how AR can merge innovation with sustainable practices. Through AR, retailers are taking significant steps towards a greener future, improving customer satisfaction, and promoting ethical brand trust.

Create an abstract illustration in cool blue tones that captures the essence of technology and sustainability intertwining. Visualize a futuristic retail landscape where augmented reality (AR) overlays blend seamlessly with the environment. Imagine ethereal, holographic displays hovering in mid-air, projecting virtual try-ons and product visualizations. Integrate elements representing reduced waste, such as dissolving physical samples and digital inventory predictions manifesting as a flowing stream of data. Include symbolic representations of supply chain transparency, like a transparent thread weaving through the scene, connecting products with their origins. The overall composition should evoke a sense of harmony between innovative technology and a greener, sustainable future, with subtle nods to brands like IKEA and European startups pioneering this transformation.

Sustainability is increasingly important, and finding innovative ways to reduce waste is crucial. Augmented Reality (AR) is transforming how we shop and care for the environment. By enabling virtual try-ons and visualizations, AR not only enhances the shopping experience but also significantly reduces waste. Let's explore how retailers are leveraging this technology to foster a more sustainable future.

Reducing Waste with AR

AR is not just a fascinating tech innovation; it is a practical tool for promoting sustainability in retail. By minimizing the need for physical samples and enhancing inventory management, AR contributes to waste reduction.

AR for Virtual Try-Ons and Product Visualizations

With AR, customers can try on products virtually, reducing the need for numerous physical samples. This decreases waste, as fewer unsold items end up in landfills. AR enhances the shopping experience, making it both enjoyable and eco-friendly. For instance, IKEA Place allows you to visualize furniture in your home, reducing the likelihood of returns.

AR also makes shopping more engaging, helping customers make informed decisions. Satisfied customers are less likely to return products, benefiting businesses. For example, AR can lower return rates for online shoe purchases, resulting in better inventory management and cost savings.

Optimizing Inventory Management with AR

AR aids inventory management by predicting customer preferences, thus preventing overproduction. Retailers can adjust stock based on anticipated demand, reducing excess inventory and improving efficiency.

AR also educates consumers about products, supporting informed and eco-conscious purchasing decisions.

Educating Consumers Through AR

AR is revolutionizing consumer awareness regarding purchasing decisions, particularly in terms of sustainability. It's about more than just showcasing products; it's about sharing their stories.

Educating Consumers on Product Impact

AR applications provide insights into product sourcing and environmental impact. Some apps offer sustainability ratings for brands, empowering consumers to make choices aligned with their values. Informed consumers are more likely to adopt sustainable practices.

Promoting Transparent Supply Chains

AR enables consumers to trace product journeys from start to finish, fostering trust in ethical brands. When consumers understand the entire story, they are more likely to support the brand, enhancing loyalty.

Enhancing Sustainable Store Experiences

AR is transforming in-store shopping, making experiences more sustainable and engaging.

Transforming In-Store Experiences with AR

AR digital displays replace printed materials, reducing paper waste and enriching the shopping experience. These displays also inform customers about products and sustainability practices.

Interactive AR guides provide tips on making greener choices while shopping, enhancing customer satisfaction and supporting sustainability.

Creating Virtual Pop-Up Stores

Virtual pop-up stores eliminate the need for physical setups, reducing environmental impact. For instance, IKEA's virtual pop-up allows consumers to explore new collections from home, offering an immersive experience without the carbon footprint.

These stores create unique, customer-focused interactions, like virtual try-ons, boosting engagement and sales.

Case Studies & Success Stories

European startups are leveraging AR to engage consumers and improve operations sustainably.

Innovative Approaches to AR Integration

Some European startups use AR to enhance supply chain transparency, appealing to consumers who value traceability. This approach strengthens brand loyalty and satisfaction by providing clear information about sustainability.

Measurable Outcomes and Strategic Benefits

AR reduces waste by replacing physical displays with digital experiences, optimizing resources and lowering carbon emissions. This positions startups as leaders in sustainable retailing.

Overcoming Challenges in AR Integration

Implementing AR in retail for sustainability presents challenges, but they can be navigated.

Technology Costs and Solutions

Developing AR technology can be expensive, but partnerships and open-source solutions can mitigate costs. Flexible business models and incremental implementation also help manage expenses.

Aligning AR with Sustainability Goals

AR should align with a startup's sustainability objectives. External support and government incentives can facilitate AR integration with a sustainability focus, especially in the European market.

AR is significantly impacting retail by reducing waste and promoting sustainability. Through virtual try-ons and improved inventory management, it enhances customer satisfaction and minimizes unnecessary returns. AR empowers consumers with product transparency, fostering trust in ethical brands. Retailers are replacing traditional materials with digital displays, reducing environmental footprints. Success stories from companies like IKEA and Gucci illustrate how AR combines innovation with eco-friendly values. As AR becomes more prevalent in retail, it represents a step toward a sustainable future.

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25 Years in IT: A Journey of Expertise

2024-

My Own Adventures
(Lisbon/Remote)

AI Enthusiast & Explorer
As Head of My Own Adventures, I’ve delved into AI, not just as a hobby but as a full-blown quest. I’ve led ambitious personal projects, challenged the frontiers of my own curiosity, and explored the vast realms of machine learning. No deadlines or stress—just the occasional existential crisis about AI taking over the world.

2017 - 2023

SwitchUp
(Berlin/Remote)

Hands-On Chief Technology Officer
For this rapidly growing startup, established in 2014 and focused on developing a smart assistant for managing energy subscription plans, I led a transformative initiative to shift from a monolithic Rails application to a scalable, high-load architecture based on microservices.
More...

2010 - 2017

Second Bureau
(Beijing/Paris)

CTO / Managing Director Asia
I played a pivotal role as a CTO and Managing director of this IT Services company, where we specialized in assisting local, state-owned, and international companies in crafting and implementing their digital marketing strategies. I hired and managed a team of 17 engineers.
More...

SwitchUp Logo

SwitchUp
SwitchUp is dedicated to creating a smart assistant designed to oversee customer energy contracts, consistently searching the market for better offers.

In 2017, I joined the company to lead a transformation plan towards a scalable solution. Since then, the company has grown to manage 200,000 regular customers, with the capacity to optimize up to 30,000 plans each month.Role:
In my role as Hands-On CTO, I:
- Architected a future-proof microservices-based solution.
- Developed and championed a multi-year roadmap for tech development.
- Built and managed a high-performing engineering team.
- Contributed directly to maintaining and evolving the legacy system for optimal performance.
Challenges:
Balancing short-term needs with long-term vision was crucial for this rapidly scaling business. Resource constraints demanded strategic prioritization. Addressing urgent requirements like launching new collaborations quickly could compromise long-term architectural stability and scalability, potentially hindering future integration and codebase sustainability.
Technologies:
Proficient in Ruby (versions 2 and 3), Ruby on Rails (versions 4 to 7), AWS, Heroku, Redis, Tailwind CSS, JWT, and implementing microservices architectures.

Arik Meyer's Endorsement of Gilles Crofils
Second Bureau Logo

Second Bureau
Second Bureau was a French company that I founded with a partner experienced in the e-retail.
Rooted in agile methods, we assisted our clients in making or optimizing their internet presence - e-commerce, m-commerce and social marketing. Our multicultural teams located in Beijing and Paris supported French companies in their ventures into the Chinese market

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Please be aware that the articles published on this blog are created using artificial intelligence technologies, specifically OpenAI, Gemini and MistralAI, and are meant purely for experimental purposes.These articles do not represent my personal opinions, beliefs, or viewpoints, nor do they reflect the perspectives of any individuals involved in the creation or management of this blog.

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