Gilles Crofils

Gilles Crofils

Hands-On Chief Technology Officer

Based in Western Europe, I'm a tech enthusiast with a track record of successfully leading digital projects for both local and global companies.1974 Birth.
1984 Delved into coding.
1999 Failed my First Startup in Science Popularization.
2010 Co-founded an IT Services Company in Paris/Beijing.
2017 Led a Transformation Plan for SwitchUp in Berlin.
April. 2025 Eager to Build the Next Milestone Together with You.

Unveiling AI: A Guide to Explainable Machine Learning

Abstract:

The article provides a comprehensive guide to Explainable AI (XAI) for technology leaders. XAI aims to make AI models transparent, understandable, and accountable. It focuses on achieving model explainability, employing various techniques like feature importance analysis and balance between model performance and interpretability. Embracing XAI can empower technology leaders to make better-informed decisions, enhance collaboration, and drive innovation, while fostering trust and transparency. The article emphasizes the importance of embracing XAI for making informed decisions, promoting model interpretability, and building a culture of trust and accountability.

Imagine an abstract illustration using a range of blue hues. Visualize a futuristic landscape, where individuals of diverse descents and genders, depicted as leaders in the realm of technology, stand around a large, transparent, holographic cerebral representation of Artificial Intelligence. This AI construct is encompassed by symbols of analysis and comprehension. For instance, magnifying glasses zero in on unique features, while balance scales measure the correlation between performance and interpretability. Illuminate the scene with rays of light that emphasize the connections between the various entities, epitomizing the journey towards making AI transparent, understandable, and accountable. This image is an attempt to encapsulate the essence of embracing Explainable AI (XAI) as a tool to enhance collaboration, spur innovation, and instill a sense of trust and transparency among these tech leaders.
Demystifying AI: A Comprehensive Guide to Explainable AI, Model Explainability, and Interpretable Machine Learning for Technology Leaders

Explainable AI: Bridging the Gap Between Machine Learning Models and Human Understanding

As technology leaders, including Chief Technology Officers, Directors of Technologies, Directors of Engineering, and VPs of Engineering, we are increasingly turning to Artificial Intelligence (AI) and its subset, Machine Learning (ML), to solve complex problems, drive innovation, and gain a competitive edge. However, as these models become more sophisticated and ubiquitous, understanding how they make decisions and predictions has emerged as a critical concern. Enter Explainable AI (XAI), a set of methods and techniques aimed at making AI models more transparent, understandable, and accountable for technology decision-makers.

From Black Box to Glass Box: Achieving Model Explainability

Model explainability is at the core of XAI, focusing on demystifying ML models and revealing their decision-making processes. This requires a shift from traditional "black-box" models that offer limited insights into model rationale to "glass-box" models that enable humans to interpret and understand their decision-making processes. Interpretable ML techniques like Decision Trees, Rule-based Systems, and Linear Models are gaining traction among technology leaders and data scientists due to their inherent transparency and simplicity.

Explanatory AI Techniques: Enhancing Model Interpretability and Trust

Various explanatory AI techniques are employed to enhance model interpretability and trust. Feature importance analysis, partial dependence plots, accumulated local effect plots, and local interpretable model-agnostic explanations (LIME) are a few popular methods used to shed light on the relationships between input features and model predictions.

Striking a Balance: Trade-offs Between Model Performance and Interpretability

While model interpretability is crucial, it often comes at the expense of model performance. Sophisticated ML models like Deep Neural Networks and Gradient Boosting Machines typically outperform simpler models but are inherently less interpretable. Balancing these trade-offs is essential for technology leaders making informed decisions about model selection, deployment, and ongoing maintenance. Finding the right mix of performance and interpretability is critical to driving business value while ensuring accountability and transparency.

Empowering Technology Leaders: The Role of Explainable AI in Decision-making

Embracing XAI can empower technology leaders to make better-informed decisions, enhance collaboration, and drive innovation. By fostering a shared understanding of AI models, their limitations, and their decision-making processes, technology executives can more effectively communicate with stakeholders, identify potential biases, and ensure regulatory compliance. Furthermore, XAI can promote a culture of trust and transparency, fostering innovation by demystifying AI models and making them more accessible to non-technical stakeholders.

Building the Future of AI: A Call-to-Action for Technology Leaders

Explainable AI is a rapidly evolving field, and as technology leaders, embracing XAI is essential for making informed decisions about model selection, deployment, and maintenance. Promoting model interpretability and trust can empower organizations to drive innovation, gain a competitive edge, and ensure regulatory compliance. Embracing XAI is not just about adopting new techniques and methods; it's about building a culture of trust, collaboration, and accountability that empowers technology leaders to harness the full potential of AI and ML for their organizations.

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25 Years in IT: A Journey of Expertise

2024-

My Own Adventures
(Lisbon/Remote)

AI Enthusiast & Explorer
As Head of My Own Adventures, I’ve delved into AI, not just as a hobby but as a full-blown quest. I’ve led ambitious personal projects, challenged the frontiers of my own curiosity, and explored the vast realms of machine learning. No deadlines or stress—just the occasional existential crisis about AI taking over the world.

2017 - 2023

SwitchUp
(Berlin/Remote)

Hands-On Chief Technology Officer
For this rapidly growing startup, established in 2014 and focused on developing a smart assistant for managing energy subscription plans, I led a transformative initiative to shift from a monolithic Rails application to a scalable, high-load architecture based on microservices.
More...

2010 - 2017

Second Bureau
(Beijing/Paris)

CTO / Managing Director Asia
I played a pivotal role as a CTO and Managing director of this IT Services company, where we specialized in assisting local, state-owned, and international companies in crafting and implementing their digital marketing strategies. I hired and managed a team of 17 engineers.
More...

SwitchUp Logo

SwitchUp
SwitchUp is dedicated to creating a smart assistant designed to oversee customer energy contracts, consistently searching the market for better offers.

In 2017, I joined the company to lead a transformation plan towards a scalable solution. Since then, the company has grown to manage 200,000 regular customers, with the capacity to optimize up to 30,000 plans each month.Role:
In my role as Hands-On CTO, I:
- Architected a future-proof microservices-based solution.
- Developed and championed a multi-year roadmap for tech development.
- Built and managed a high-performing engineering team.
- Contributed directly to maintaining and evolving the legacy system for optimal performance.
Challenges:
Balancing short-term needs with long-term vision was crucial for this rapidly scaling business. Resource constraints demanded strategic prioritization. Addressing urgent requirements like launching new collaborations quickly could compromise long-term architectural stability and scalability, potentially hindering future integration and codebase sustainability.
Technologies:
Proficient in Ruby (versions 2 and 3), Ruby on Rails (versions 4 to 7), AWS, Heroku, Redis, Tailwind CSS, JWT, and implementing microservices architectures.

Arik Meyer's Endorsement of Gilles Crofils
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Second Bureau
Second Bureau was a French company that I founded with a partner experienced in the e-retail.
Rooted in agile methods, we assisted our clients in making or optimizing their internet presence - e-commerce, m-commerce and social marketing. Our multicultural teams located in Beijing and Paris supported French companies in their ventures into the Chinese market

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